Murphy Beds And The Wilding Warranty

Remington Murphy Bed

Wilding Wallbeds vows to match or beat any price or service offered by a competitor. That’s why Wilding offers the most comprehensive warranties in the Murphy Bed business. This includes a 30-day, 100% Money Back Guarantee and a Lifetime Piston and Mechanism Warranty. Talk about confidence that the product will meet and exceed your every expectation!

The Triple Guarantee of Reliability

No other wall bed company can match the triple Guarantee of Reliability with Wilding Wallbeds. The three promises are:

  1. Guarantee your bed will reflect the latest innovative technology and style – we have the largest selection of beds with over 18 styles and models, 14 high quality finishes and 8 different real wood components.
  2. Guaranteed Satisfaction: The only wall bed company that lets you use your bed for 30 days and if you’re not satisfied, return it! (If you do decide to return the product, the cost of freight is not included)
  3. Guaranteed Quality: Bed mechanisms guaranteed for life!

* Our warranty does not cover purchases made outside the Continental United States.

What Does It All Mean?

Legally, a warranty is the assurance from the manufacturer of a product to that the product will meet the the stated specifications. This means that you won’t have anything to worry about when purchasing a Murphy Bed from Wilding Wallbeds. You will know that your purchase is nothing but the top of the line. And if, for any reason, it is not what you had hoped for – you can get your money back within the first 30 days. You’ll know that the mechanism that operates your bed, is backed by a lifetime warranty. So you can rest assured, knowing that any number of years down the road, if something seems to be off with one of the pistons, just contact us and we’ll get you replacements at no cost!

With the 30-day, 100% Money Back Guarantee, you can trust that Wilding Wallbeds has your satisfaction in mind. Wilding’s promise: “Through team efforts, handcrafting the finest quality wall beds and innovative space-saving products that deliver superior value, and creating a positive customer experience through attention to detail and unsurpassed customer service.”

Just One Example

Over the years, many customers have expressed how impressed they are with Wilding Wallbeds. The following is just one example:

“My shopping experience with Wilding Wallbeds was excellent. From my e-mails with questions that I had to delivery/installation of the Murphy Frame, everything was handled quickly and professionally. They delivered the frame super fast and were there after the sale with helpful videos and phone numbers to contact if there were any issues with the install which, there was not. It was quick and easy to install with the instructions that were sent with the frame. It is exactly what you see in the video on their website and is very nice and lightweight, easy to put up and down. We are very pleased with the sale and with the frame. Thank you Wilding Wallbeds!”

You can check out more of their customer reviews here.

Return Policy and Restocking Fee

If you do end up wanting to return your product – here’s what you need to know. Generally, on all items, the return policy is that you are responsible for round trip freight if the furniture has already been shipped/produced. Please contact us and we will assess your situation. A 15% minimum re-stocking fee is also deducted from your refund.

Please be careful when ordering your furniture and let us know if we can be of assistance in selecting the right furniture for your situation. Always measure the space you are placing the furniture. Any returns must be in their original packaging with all items secured in the same manner they were received in. Failure to repackage and secure items could cause damage during the shipping process. Items will not be authorized for return after 30 days from the delivery date. Your credit card will be refunded once the manufacturer receives the returned item.

* Rush orders may not be canceled, are non-refundable and non-returnable.

* Sales on all customized items (non-standard stain color, door and drawer configurations, cabinet shapes and sizes) are final at the time of sale.

Shipping Information

If you do decide you want to send a product back, keep in mind that it must be in the original packaging just the way it was sent to you. Need some help in putting everything back into the packaging? You can see how a Wilding Wallbed is prepared for shipping here. The video showing how you can repackage something to return is just one more bit of evidence that you’ll have an enhanced customer experience. And if you need more assistance, contact the customer service hotline.

Murphy Bed Lift Systems

The Piston Lift System consists of two extremely quiet charged pistons that are designed to counterbalance the weight of the bed and mattress. They are mounted to the side board and bed box. And it comes with hardwood legs that are strong. So strong in fact, they can hold the weight of a Volkswagon Jetta. Don’t believe it? Check out the video here.

There is no better option, spacing wise. With a queen size mattress, your bed will come out just 84 inches from the wall.

The Spring Lift Mechanism features spring mechanisms consisting of several individual coils. This requires less space both width and projection as compared with older spring driven systems. It attaches to the wall with just three screws, making it easy to move to a new location as your needs change. The panel bed design eliminates bi-fold doors and the cabinets come fully assembled. Requires adding or eliminating springs to balance the unit for the weight of the mattress. It also works with any standard mattress.

About Wilding Wallbeds

Wilding Wallbeds has been building and shipping wall beds across the United States and Internationally since 1997. Because Wilding Wallbeds is the manufacturer, the pricing is direct. This allows you to save thousands of dollars on comparable products. Nowhere else will you find a greater selection of styles, wood types, colors and home office options.

Wilding Wallbeds leads the industry in innovation – creating the first Murphy Bunk Bed in the industry. Other innovations from Wilding include the “Hidden Locking Leg”, the solid wood bed face and the drop down table just to name a few. You’ll have the option to get customized cabinetry built to fit your available space. There is no better value for your hard earned dollar. You are never looked at as a number and your experience from order through setup will be a pleasant, helpful and informative experience.

Wilding Wallbeds company vision is “Saving space…beautifully, with quality and innovation, one customer at a time.” Contact Wilding Wallbeds today to learn more or get an order started.

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